You can provide feedback to us in the following ways:

1

By email or post

To give us feedback or to lodge a complaint by email or post you can reach us at resolutions@mas.co.nz or MAS, PO Box 957, Wellington 6140.

2

Over the phone

To share feedback or a complaint over the phone you can call 0800 800 627. A MAS staff member will take notes and confirm with you that they have understood your complaint correctly.

3

Online form

If you'd rather submit your feedback, a compliment or a complaint online, you can do this by using our feedback form below.

Give us feedback

If your feedback is a complaint, you can find out more about the complaints process here.