We've enhanced the security of our myMAS Member Portal through multi-factor authentication. This means that a single secure email login will replace your MAS Member number.

Everyone who accesses myMAS will need to set up an account using their own unique email address. Shared emails can’t be used, as each login must be linked to an individual for security reasons.

Please note if you have an organisation or trust account, only key personnel (like directors, shareholders and trustees) will be able to set up an account. Please contact us on 0800 800 527 if you need assistance with this.

This re-registration process will only takes a few minutes and below is an easy step-by-step guide.

 

Step 1: Go to the login page

The next time you go to login to myMAS, you will be prompted to set up your account. Select the ‘Set up your account’ option and follow the instructions.

Step 1 - Login page to setup account

 

Step 2: Enter your email address

Enter the email address you wish to create your personal myMAS account. Please note: the email address you set up your account with will also be used to send you general and insurance correspondence from MAS in accordance with your email preferences for personal products, not necessarily joint or orgs. 

Step 2 - Enter your email address

 

Step 3: Enter the email code

A one-time passcode will be sent to this email address. Enter this code into the field provided. There is an option to resend a code if it didn't arrive.

Step 3 - Enter the one time password

 

Step 4: Create a password

Create a password for this account and re-enter it to confirm. 

Your password must be a minimum of 8 characters long and contain at least 3 out of the 4: 

  • lowercase letter (a–z) 
  • uppercase letter (A–Z) 
  • number (0–9) 
  • special character (! @ # $ % ^ & *) 

Common or easily guessed passwords such as Password123, Welcome1, 1234abcd will not be accepted.

Step 4 - Enter your password

 

Step 5: Enter your Member number

You now need to link your personal Member number to your myMAS account. Enter your personal Member number and date of birth.

You may have more than one Member number depending on the products and kind of account you have with us. If you can't locate it, just give us a call on 0800 800 527 and we can help you.

Once your Member number is validated, you will be logged in.

Step 5 - Enter your member number

 

Troubleshooting and support

If you encounter any issues during the set up process, refer to the help centre for guides and FAQs. If you need further assistance, you can contact our support team on 0800 800 527.