Due to the Omicron wave, our Member Support Centre is operating at reduced capacity. This means we can't accept any online applications for quotes at the moment. We apologise for the inconvenience and will do our best to get back to you as soon as we can.
To make an appointment with a MAS adviser or to speak to a team member straight away call us on:
0800 800 627
Our standard call centre hours are Monday to Friday 8:00am to 5:30pm however for emergency assistance you can call us anytime.
For general enquiries or questions regarding your policies, you can either fill in the form below or email us at info@mas.co.nz . Alternatively, select from one of the following options, based on the nature of your enquiry.
Calling from overseas?
If you are calling from overseas our international number is:
+64 4 478 8863
New to New Zealand?
Please contact Andy Schlaffer our International Relations Adviser.
+64 21 278 1098
Update your personal details
Please note: if your house is insured with MAS, you will have to call 0800 800 627 to change your address.
Manage your MAS Subscriptions
If you’d like to change the way you receive communications from MAS.
Make a Change to a Motor Vehicle Insurance Policy
If you'd like to make a change to your MAS Motor Vehicle Insurance Policy.
Join or switch to the MAS KiwiSaver Scheme
Invest in a more sustainable future.
Contact us about Life & Income Insurance
For all MAS Life & Income Insurance enquiries.
Make a Change to a Life & Income Policy
Request a tax invoice or notify MAS of a special event.
Report suspected insurance fraud
If you suspect that insurance fraud has occurred you can report this to us.
By completing this form you authorise MAS to collect and use your personal information to contact you about MAS products and services.
By providing your email address, you consent to receive emails from us from time to time about our products and services. Any emails we send will contain an option for you to unsubscribe so you can opt-out at any time. MAS has a lending referral arrangement in place with Westpac. If you have enquired about Loans – Personal or Business, then you consent for MAS to disclose the information provided on this form to Westpac to progress your enquiry.