MAS leads the car insurance pack

MAS is one of the most affordable car insurance providers in New Zealand

Outstanding customer satisfaction, according to a recent report by Consumer NZ.

Consumer NZ surveyed insurance providers in January and February 2021 looking at the affordability of car insurance premiums for four different types of driver – a 23-year-old, a 45-year-old, a 70-year-old and a family of four.

These categories were broken down further by the gender of the driver, and the city in which they live.

MAS proved to have the most affordable premiums:

• For all 23-year-olds in Wellington and Christchurch.
• For 23-year-old men in Auckland and Dunedin (second place for insuring women drivers in these cities).
• MAS also performed strongly on price for families of four in Auckland, Wellington, Christchurch and Dunedin.

These results follow a separate survey of Consumer NZ members in September and October 2020, which found MAS had the best customer satisfaction ratings out of all New Zealand insurers, scoring 93% - 11 percentage points ahead of second place.

These results are a strong endorsement of MAS’s customer-centric approach, which has seen MAS receive Consumer NZ’s People’s Choice Award for car insurance for the past five years running (2016-2020).

The report can be found in the April/May 2021 issue of Consumer magazine. You need to be a Consumer NZ subscriber to be able to read this report online.