Updated 26 April 2024
In recent years MAS has been conducting reviews of our insurance products and have identified some errors that need to be remediated. This involved refunding premiums we shouldn’t have charged or providing additional claim payments that we incorrectly underpaid.
Since discovering the issues, MAS has written to affected Members to apologise for the errors and provided refunds and compensation to remedy the impact. We have attempted to contact all affected Members, however there are a number who we have been unable to. Below is a list of Members that we have been unable to contact, if you believe you appear on this list, please contact us to receive your refund.
| Member number | Initials/ Business name | Surname | Postal City or Country |
| 119549 | A R | Allen | Auckland |
| 73316 | D | Archbold | Auckland |
| 108213 | L A | Ariza Hernandez | Wellington |
| 52968 | P A | Baber | Australia |
| 16782 | N R | Bates | Auckland |
| 31176 | V M E | Beere | Australia |
| 111734 | R P | Benson | United Kingdom |
| 158118 | R A J | Berkahn | Auckland |
| 107134 | F S | Birch | Waiuku |
| 35106 | L B | Bird | Blenheim |
| 27696 | K L | Bisley | Australia |
| 172368 | J G | Boberg | Christchurch |
| 33871 | J A | Bonkowski | Australia |
| 119110 | N | Brightwell | Cambridge |
| 9630 | E A | Brosnan | Auckland |
| 69932 | S M | Buchanan | Dunedin |
| 50805 | M W | Bullock | Auckland |
| 82570 | M | Burling | Auckland |
| 168500 | M L | Burton | Christchurch |
| 76852 | A F | Campbell | Queenstown |
| 3929 | C D | Chilvers | Taupo |
| 72750 | H J | Choi | Silverdale |
| 22558 | H | Connell | Auckland |
| 58511 | R G | Cooper | Auckland |
| 109453 | S R | Cragg | Balclutha |
| 20530 | S J | Dawson | Queenstown |
| 79876 | P H | De Silva | Auckland |
| 55284 | S | Denny | Australia |
| 35334 | D J | Dixon | Nelson |
| 53247 | G | Donoghue | Wellington |
| 69397 | R J | Downing | Omokoroa |
| 9424 | C D | Driver | Mangonui |
| 51394 | D W | Duncan | Auckland |
| 37919 | S E | Dunn | Whangarei |
| 4008 | D W | Eason | Christchurch |
| 204799 | A G | Elhadi Ibrahim | Auckland |
| 24409 | T H | Evans | Australia |
| 108692 | M | Farrow | Christchurch |
| 110410 | N T | Foley | Nelson |
| 21156 | L L L | Fong | Auckland |
| 156945 | J | Forman | Wellington |
| 94468 | E | Foster | Hamilton |
| 14815 | G S | Franks | Blenheim |
| 23747 | C A | Franzmayr | Auckland |
| 91871 | B S L | Fraser | United Kingdom |
| 15514 | G G | Fraser | United Kingdom |
| 97402 | N J | Fraser | North Shore City |
| 104730 | H H | Gao | Auckland |
| 157531 | S M | Gleeson | United Kingdom |
| 2140 | P C | Grayson | Havelock North |
| 31480 | J V | Green | Auckland |
| 96888 | H | Gresham | Auckland |
| 36774 | A D | Haig | Australia |
| 79505 | E A | Hall | Wellington |
| 25526 | H | Hall | Hamilton |
| 105675 | N J | Hamilton | Tauranga |
| 105360 | M J | Hann | Christchurch |
| 5757 | E A | Harris | Auckland |
| 31387 | J P | Harris | Australia |
| 11004 | M F | Harris | Wellington |
| 109218 | K J | Harrison | Auckland |
| 87566 | C R | Hayman | Auckland |
| 35944 | J M | Hemmes | Whitianga |
| 97235 | A D | Hill | Rotorua |
| 157554 | E I | Hinton | Wellington |
| 90503 | K T | Ho | Auckland |
| 69959 | M A | Hollyoak | Australia |
| 99128 | F M M | Huda | Warkworth |
| 109183 | A B | Hudson | Tauranga |
| 21628 | E G | Hunt | Wellington |
| 167196 | M | Jack | Palmerston North |
| 107051 | V | Jain | Warkworth |
| 29894 | S | James | Auckland |
| 73494 | A S | Jebb | Auckland |
| 7126 | P W A | Jenkins | Auckland |
| 87514 | H D | John | Australia |
| 112497 | S M | Johnston | Christchurch |
| 29147 | K C | Karayiannis | Auckland |
| 118980 | F M | Keogh | Auckland |
| 91596 | L | Kouch | Auckland |
| 80493 | S S | Ku | Auckland |
| 43180 | H P | Lane | Australia |
| 12957 | J P | Langford | Tauranga |
| 57408 | M A | Lash | Christchurch |
| 19289 | V J | Lewis | Palmerston North |
| 111884 | J C | Little | Auckland |
| 18166 | M | Lomb | Kaitaia |
| 11956 | M C | Loudon | Auckland |
| 18670 | J A | Lowe | Wellington |
| 11434 | A B | Lynch | Christchurch |
| 51988 | A R | Lynch | Auckland |
| 151293 | C J | Lynch | Raglan |
| 103807 | E A | Madden | United Kingdom |
| 10295 | E G | Marinovich | Masterton |
| 104666 | T O | Marks | Auckland |
| 12483 | P L | Marshall | Palmerston North |
| 92177 | R M | Mausling | Australia |
| 22177 | C | Mawson | Masterton |
| 109307 | P | Mbewe | Australia |
| 162965 | C T | McCloy | Wellington |
| 1525 | P R | McDonald | Auckland |
| 11251 | C N | McEwan | Wellington |
| 107440 | A A | McFarlane | Christchurch |
| 25963 | R B | McGregor | Wellington |
| 32832 | J E | McIlroy | Christchurch |
| 164233 | J M | McKinnon | Hawaii |
| 97534 | R W E | Mellish | Hawera |
| 68746 | M R | Miller | Wellington |
| 28700 | R M | Moir | Stratford |
| 114119 | T | Monash | Wellington |
| 25564 | J K | Monro | Wellington |
| 74465 | F J | Morris | Oamaru |
| 192022 | L | Mukundan | Christchurch |
| 73427 | K B | Mullin | Australia |
| 96153 | S E | Murgatroyd | Australia |
| 80108 | N E A | Murray | Papamoa |
| 104822 | S A | Nathu | Christchurch |
| 91885 | J | Nieuwoudt | Palmerston North |
| 58708 | K A K | North | Nelson |
| 110813 | C M | O'Brien | Auckland |
| 18488 | A E | O'Donnell | Wellington |
| 104416 | H | Orbell | Palmerston North |
| 2354 | J J | O'Shaughnessy | Wellington |
| 8695 | A J | Parker | Auckland |
| 107895 | A Y | Patel | Auckland |
| 80033 | S | Patel | Auckland |
| 28891 | L J | Peterson | Auckland |
| 104914 | K R | Phelan | Auckland |
| 64764 | Z S H V | Pick | Christchurch |
| 4111 | J D | Pollard | Lower Hutt |
| 2512 | L W | Poole | Auckland |
| 112987 | B | Rea | Levin |
| 71006 | F A | Reece | Opotiki |
| 24903 | F M | Rennie | Christchurch |
| 71206 | S A | Rihet | Auckland |
| 118126 | T E | Robinson | Queenstown |
| 8185 | T S K | Rooke | Australia |
| 26439 | N M | Ross | Pukekohe |
| 21126 | R S | Sandhu | Auckland |
| 115518 | A | Sarwar | United Kingdom |
| 81727 | E R T | Savage | Tauranga |
| 115252 | K J | Schonewille | Invercargill |
| 10151 | A G | Scott | Palmerston North |
| 35804 | K J | Scott | Whangarei |
| 2282 | D P | Short | Blenheim |
| 13938 | R B | Simons | Auckland |
| 68157 | A | Singh | Australia |
| 83026 | N | Singleton | Mount Maunganui |
| 16096 | B A | Small | Timaru |
| 107906 | J H N | Smalley | Christchurch |
| 209914 | S | Smith | Hawera |
| 6630 | J C | Somerfield | Whangaparaoa |
| 49956 | S | Spencer-Peet | Hamilton |
| 105519 | M P | Stack | Ireland |
| 44898 | W J S | Steenkamp | Albany |
| 41899 | H B | Strydom | Auckland |
| 58424 | A | Subramaniam | North Shore City |
| 42700 | D R | Sutton | Auckland |
| 79881 | E | Thompson | Auckland |
| 81141 | H S | Tiong | Malaysia |
| 41434 | C J | Tod | Dunedin |
| 25705 | A C | Tong | Wellington |
| 180712 | K E | Towers | Singapore |
| 69466 | T J | Twigg | Hong Kong |
| 45499 | N R | Van Boven | Rotorua |
| 29553 | E R J | Van Puymbroeck | Australia |
| 99655 | S | Viswanathan | Auckland |
| 11000 | C | Vivekananthan | Auckland |
| 42386 | E | Vontobel | Tauranga |
| 111212 | K E | Waddell-Smith | Auckland |
| 38830 | A M | Walsh | New Plymouth |
| 52213 | G L | Waters | Palmerston North |
| 82457 | P A | Watkins | Auckland |
| 28369 | N K | Watts | Auckland |
| 61662 | A K | Webster | Christchurch |
| 107416 | H L | Wharton | Feilding |
| 40924 | M J | Whitford | Wellington |
| 31386 | S J | Whittaker | Dunedin |
| 109578 | A L | Wilson | Wellington |
| 2723 | J M | Wilson | North Shore City |
| 35272 | R M | Wintrob | Christchurch |
| 11131 | D R | Yates | Ohope |
| 33326 | J E | Young | Nelson |
| 68424 | Andrew G Hill Ltd | Gisborne | |
| 32573 | Auckland Allergy Clinic Limited | Auckland | |
| 172757 | Chateau Ventoux Trust | Hastings | |
| 34182 | Cherrywood Pharmacy Limited | Tauranga | |
| 6415 | Dargaville Medical Centre Limited | Dargaville | |
| 80912 | Enesef Holdings Limited | Australia | |
| 81584 | Falkirk Dental Services | Wellington | |
| 191874 | Miss E V Epp & Mr J Budden | Rotorua | |
| 119098 | Mr G A & Mrs S J Frew | Auckland | |
| 236489 | Mr J Van Cingel & Ms J Wyld | Christchurch | |
| 192852 | Mr K Jiang & Dr S Zhou | Auckland | |
| 180866 | Ms H K Nimot & Mr C G Pepper | Lower Hutt | |
| 173301 | MW Jack Family Trust | Palmerston North | |
| 54259 | New Brighton Health Care Limited | Christchurch | |
| 78721 | Pacific Trust Canterbury | Christchurch | |
| 158324 | Ross Neville-Lamb Trust | New Plymouth | |
| 81544 | Trinroy Trust | Singapore |
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