Membership criteria FAQs

Why am I receiving this update? 

We have reviewed our membership criteria to ensure they align with our purpose as a New Zealand-owned mutual that serves professionals and their families. 

During this review, we identified that some people no longer hold an active MAS insurance or investment product. This means they no longer meet the MAS membership criteria. 

What does this mean for me? 

If you no longer hold an active MAS product, you’ll no longer be classified as a MAS Member once these changes take effect. This update does not affect any past relationship you’ve had with MAS, or advice and services you have previously received, or wish to receive in the future. 

When will this change take effect? 

You have until Monday 9 March to contact us if you’d like to discuss your membership status. After that time, the change will be implemented automatically. 

Does this affect my policies or investments? 

If you no longer have any active MAS products, there are no policies or investments currently in force. For current Members who still hold active products, your cover and investments remain unchanged. 

What is the criteria for MAS membership? 

You are eligible to become a MAS Member if you hold an active MAS product in your own name, either individually or jointly with someone else. In plain terms, a MAS product includes: 

• Any insurance policy, investment fund, or KiwiSaver account issued or promoted by MAS or one of our subsidiaries. Or, 

• Any lending, loan, or credit facility arranged through MAS. 

You are also eligible to become a MAS Member if you are connected to an individual or an entity that holds a MAS product through one of the connections in ‘Reciprocal Member Relationship’ column in the table below: 

Can I become a MAS Member again in the future? 

Yes. If you take up an eligible MAS product, such as an insurance policy or investment, you will be able to rejoin as a Member. Our MAS Advisers can talk you through your options and what’s right for your circumstances. 

What happens if I’m connected to another Member who personally holds product (for example, my spouse or business partner)? 

If you’ve been listed as an authorised person or shareholder connected to another Member’s account, your authority to act will remain as agreed. However, you won’t be recognised as a MAS Member in your own right. 

What happens if I’m connected to someone who will no longer meet the MAS membership criteria? 

If you personally hold active product and have not been advised that your membership is changing, you don’t need to do anything. You are a MAS Member in your own right. 

How can I discuss this further? 

If you’d like to talk through your situation, please email info@mas.co.nz by Monday 9 March. 
One of our team will be in touch to help.