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Built into your MAS Comprehensive Motor Vehicle Policy, at no extra cost
Breakdowns happen when you least expect them. MAS Roadside Assistance, provided by AA Roadservice is built into eligible MAS Comprehensive Motor Vehicle policies, giving you practical help on the road when you need it most.
MAS Roadside Assistance, provided by AA Roadservice is built into eligible MAS Comprehensive Motor Vehicle policies at no extra cost.
If your vehicle breaks down, call MAS on 0800 800 627 and select option 2. Share your vehicle registration and what’s happened.
AA Roadservice will come to help. Whether it’s a flat battery, tyre issue, lockout, or towing to the nearest repairer.
Eligibility criteria apply to MAS Roadside Assistance, provided by AA Roadservice, see terms and conditions for more information. There is no applicable excess to use MAS Roadside Assistance and the services provided by AA Roadservice. However, some of the services that require additional support or technical assistance outside of the standard services many require an up-front cost to be covered by the driver.
If you choose Comprehensive cover, we will cover the reasonable cost up to $1,000 of replacing locks and keys (including electronic access cards, transponders and remote door openers) if they have been lost, damaged, stolen or duplicated with no excess for your first claim.
Our Comprehensive cover allows you to choose either one of our preferred repairers and we'll guarantee their repairs, or you can select a repairer of your choice.
Claims for accidental breakage of windscreens, window glass, and sun roofs on our Comprehensive cover will not have an excess applied and your No Claims Bonus will not be affected.
MAS Roadside Assistance is a built‑in benefit of MAS Comprehensive Motor Vehicle Insurance. If your vehicle breaks down or you’re unable to drive safely, help is just a phone call away.
MAS Roadside Assistance provided by the AA is automatically included with eligible MAS Comprehensive Motor Vehicle policies at no extra cost.
The cover is linked to the vehicle (by registration), not the driver. That means any licensed driver permitted under your policy schedule, using the insured vehicle can access MAS Roadside Assistance.
MAS Roadside Assistance provided by the AA can help with common everyday issues, including:
If you need help:
An AA Roadservice Officer will be sent to assist you.
The service includes unlimited call‑outs per policy year. Some situations that require extra equipment or specialist support may incur additional costs, which would be discussed with you at the time of service.
There’s no additional premium for eligible MAS Comprehensive Motor Vehicle policyholders - it’s included as part of your cover. In some circumstances (such as specialist recovery or non‑standard services), an upfront cost may apply. View our terms and conditions to learn more.
Most vehicles insured with MAS Comprehensive cover are eligible, including standard cars, SUVs, 4WDs, motorcycles (road use), light vans, trailers, and caravans. Some vehicle types and situations are excluded. View our terms and conditions to learn more.
If your vehicle is insured with MAS on a Comprehensive policy, that vehicle already has roadside assistance through AA.
This is different from an AA Membership, which covers the person, not the vehicle.
There’s no excess for standard roadside assistance. Some non‑standard services may have a cost that the driver needs to pay.
Terms and conditions and eligibility criteria apply.