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Protecting our Members for over 100 years
How MAS’s screening programme enabled life-saving early action
Grow your wealth and achieve your goals
The smarter way to invest your savings
Advice when you need it
Helping young people to start investing early
Member owned, NZ owned, insurance and investments
Self-service support and inspiration
If your claim is urgent or you'd rather speak to someone in person, feel free to call us on 0800 800 627.
To get started what are you making a claim for?
If you have only suffered damage to your land, please click here.
Tom de Groen, Marketing Professional
If you need to submit a claim for Life, Disability, Recovery, or Disablement, we are here to help. The first step in making an insurance claim is to contact us directly by free calling us on 0800 800 627. Alternatively, you can email our team.
We will give you clear information to guide you through the claims process and explain all the information you need to give to us. Once you’ve given us the information we need, our team will assess your claim as quickly as possible.
Your emotional and mental wellbeing are important and if you need support – or would just like to chat to someone – we offer MAS Members three free independent counselling sessions through EAP Services.
If you’d like to make use of this service, you can contact EAP directly and your sessions will remain completely confidential.
If you have chosen the comprehensive cover for your car insurance and experience a sudden, accidental loss to your vehicle windscreen, window glass, sunroof or other body window glass, we will cover the cost of repair or replacement. You do not need to pay an excess and your No Claims Bonus will not be affected. This benefit doesn't extend to lights, indicators or their covers, or mirrors.
Click through to read more about how MAS’s car-glass partners take an environmentally sustainable approach.
If you have your Contents Insurance with MAS, we may be able to assist you. Just give us a call at 0800 800 627 or send us an email at info@mas.co.nz
An excess is an amount you pay towards your claim. You can find your excess on your policy documents or by logging into your account.