Make a Change to a Motor Vehicle Policy

If you want to update the address where your vehicle is kept please use this address update form, this form can also be used to update the address for any other product(s) you have with MAS.

If you want to change your payment method, you can set up a new direct debit here.

If you'd like to let us know that you've sold your car, please fill in and submit the form below. If you've bought a replacement car, you can fill in a Motor Vehicle Quote Application form and we'll provide you with a quote for your new vehicle.

Alternatively, let us know how we can help by selecting one of the options from the list below and submitting the form on this page.

For assistance with anything else not listed here, please call 0800 800 627.

Please note, this form is not processed immediately upon submission, and amendments to your policy are not covered until we have reviewed and accepted your request. If you need to urgently amend your policy, please call 0800 800 627.

How can we help?

I have sold my car
I want to add/remove a named driver on my Motor Vehicle Policy
I want to advise my car has an alarm/immobiliser
I want to change my driver options
I want to change my cover type
I want to add a voluntary excess to my policy
I want to change my sum insured
I want to change/remove an interested party
Other

What change would you like to make?

Please note, if we determine that the requested change to your sum insured may be too high or too low we may call you for more information.

When you make a claim under your Motor Vehicle Policy, you will pay a compulsory excess towards the cost of your repairs.

In addition to this compulsory excess, you can choose to add a voluntary excess to your policy. If you have chosen this option and you make a claim under your policy, you will pay the compulsory excess and your voluntary excess, and we will pay the balance of the claim.

If you add a voluntary excess to your policy it may reduce the cost of your annual premium.

Please note that changing your cover type may alter the premium and excess on your policy.

Please note that changing your driver options may alter the premium and excess on your policy.

Standard excesses on our Motor Vehicle Policies are as follows:

The standard excess for all claims on vehicles under $50,000 is $500. For vehicles over $50,000 the excess is $600, except on vehicles over $100,000 where excess is dependant on vehicle make and model.

An additional excess applies to:

Drivers under the age of 21 ($500 for vehicles under $50,000, $750 for vehicles over $50,000), Drivers between the ages of 21 and 25 ($250 for vehicles under $50,000, $500 for vehicles over $50,000), Drivers with a Learners or Restricted Licence ($150 for vehicles under $50,000, $250 for vehicles over $50,000), and Unauthorised Drivers ($1,750 for vehicles under $50,000, $2,000 for vehicles over $50,000).

The unauthorised drivers excess applies to all drivers not named on the schedule if you have selected the ‘Named Drivers Only’ authorised drivers option, or to all under 25 year old drivers if you have selected the ‘Over 25 Year Olds Only’ authorised drivers option.

Please note, this form is not processed immediately upon submission, and new named drivers are not covered by your policy until we have reviewed and accepted your request. If you need to urgently add a new named driver to your policy, please call 0800 800 627.

Please note, advising MAS of a new alarm or immobiliser will not affect your premium. However, it is necessary for us to collect this information to keep your policy up to date.

Title

Miss
Ms
Mrs
Mr
Doctor

First Name:

Surname:

Member Number:

Phone:

Email Address:

Car Registration Plate:

Date Sold:

If you have paid your policy by credit card or online banking, please advise the bank account number you would like any refund (if due) to be deposited into:

Please note, if you have paid your policy by direct debit, any refunds will be automatically credited to your account and this field should be left blank.

Have you purchased a replacement vehicle?

If you are a MAS Member and have purchased a new vehicle outside the hours of 5.30pm on a Friday and 8am on a Monday MAS will provide insurance cover for your vehicle until 5pm the next business day. To request this cover please submit this form, then complete our Motor Vehicle Insurance Quote. Terms and conditions apply to this cover, see here.

I want to:

Add a named driver
Remove a named driver

New Named Driver's Title:

Miss
Master
Ms
Mrs
Mr
Doctor

New Named Driver's First Name:

New Named Driver's Surname:

New Named Driver's Date of Birth:

New Named Driver's Occupation:

New Named Driver's Home Address:

New Named Driver's Relationship to Member:

Previous insurance and criminal convictions

The information sought by this question is subject to the rights set out in the Criminal Records (Clean Slate) Act 2004.

Has the New Named Driver made an insurance claim in the last 5 years?

Please provide full details including description, year and cost.

Does the New Named Driver have any medical conditions that could affect their driving?

Has the New Named Driver ever engaged in any criminal activity, had any criminal convictions or have any criminal prosecutions pending?

This information is sought subject to the rights set out in the Criminal Records (Clean Slate) Act 2004.

If yes, please tell us more about this (including conviction, sentence and year)

In the last five years has the New Named Driver suffered any loss or damage to a motor vehicle, including theft, malicious damage or burglary (regardless whether an insurance claim was made)?

Please provide full details (description, year and cost)

Has the New Named Driver ever had any insurer decline their cover, impose special terms or refuse renewal of any policy?

If this has happened, please provide full details.

Name of Driver to be Removed:

Surname of Driver to be Removed:

Date for removal to take affect (DD/MM/YYYY):

Please note that we are unable to remove a Driver from a past date.

My Car Has An:

Alarm
Immobiliser
Both

Alarm Brand (if known):

Immobiliser Brand (if known):

I would like to change to:

Any Driver (anyone with a valid licence can drive the vehicle regardless of age)
Over 25 Year Olds Only (anyone with a valid licence over 25 years of age can drive the vehicle)
Named Drivers Only (up to 5 drivers can be selected to drive the vehicle)

Our Named Driver Only policy allows up to 5 drivers to be named on your Motor Vehicle Insurance policy.

Temporary or short-term drivers are covered on your policy with an additional $1,750/$2,000 excess.

To update the drivers on your policy, we will require the following:

Who will be the main driver of the vehicle?

We will now require your to enter the details of all drivers of the vehicle.

Main Driver's Title

Miss
Master
Ms
Mrs
Mr
Doctor

Main Driver's Full Name:

Main Driver's Date of Birth:

Main Driver's Occupation:

Main Driver's Licence Type:

Main Driver's Country of Licence Issue:

Main Driver's Relationship to Member:

Main Driver's Home Address:

Do you want to add a second driver?

Driver 2 Title:

Miss
Master
Ms
Mrs
Mr
Doctor

Driver 2 Full Name:

Driver 2 Date of Birth:

Driver 2 Occupation:

Driver 2 Licence Type:

Driver 2 Country of Licence Issue:

Driver 2 Relationship to Member:

Driver 2 Home Address:

Do you want to add a third driver?

Driver 3 Title:

Miss
Master
Ms
Mrs
Mr
Doctor

Driver 3 Full Name:

Driver 3 Date of Birth:

Driver 3 Occupation:

Driver 3 Licence Type:

Driver 3 Country of Licence Issue:

Driver 3 Relationship to Member:

Driver 3 Home Address:

Do you want to add a fourth driver?

Driver 4 Title:

Miss
Master
Ms
Mrs
Mr
Doctor

Driver 4 Full Name:

Driver 4 Date of Birth:

Driver 4 Occupation:

Driver 4 Licence Type:

Driver 4 Country of Licence Issue:

Driver 4 Relationship to Member:

Driver 4 Home Address:

Do you want to add a fifth driver?

Driver 5 Title:

Miss
Master
Ms
Mrs
Mr
Doctor

Driver 5 Full Name:

Driver 5 Date of Birth:

Driver 5 Occupation:

Driver 5 Licence Type:

Driver 5 Country of Licence Issue:

Driver 5 Relationship to Member:

Driver 5 Home Address:

Do any of the named drivers have medical conditions which may affect their driving?

Please provide full details:

In the last five years, have any of the named drivers been convicted of any driving offence or is there any prosecution pending? This includes speeding tickets, but not parking tickets.

In the last five years how many speeding or speed camera infringements have occurred?

Have any of these infringements resulted in a loss of licence?

Please provide full details including driver name, conviction, year and fine:

In the last five years, have any of the named drivers had any accidents, whether or not a claim was made? This includes accidents that they were not at fault for.

Please provide as many details as you can:

I want to change to:

Comprehensive
Third party, fire and theft (TPFT)
Third party only (TPO)
Fire and theft only (FT)

This cover option provides the broadest cover available; providing full cover for the insured vehicle, as well as legal liability cover for damage caused to other people’s property.

What is the sum insured you wish to insure your vehicle for?

This cover option provides more limited cover for loss or damage to the insured vehicle (due to fire and theft only) as well as legal liability for damage caused to other people’s property.

This cover option provides legal liability cover for damage caused to other people’s property only, there’s no cover for damage to your vehicle included in this option.

This cover option provides cover for loss or damage to the insured vehicle due to fire and theft.

Please let us know what option(s) you would like to add to your policy and we will advise how much this would reduce your premium by:

$200
$500
$1000
$2000

Do you want to change or remove an interested party?

Change
Remove

Who is the new interested party?

Date you want to change the interested party:

Date you want to remove the interested party:

What is the new sum insured you wish to insure your vehicle for?

Disclosure of relevant information

I understand that I have a duty to disclose all information that Medical Insurance Society Limited (MAS) may want to take into account in deciding whether or not to accept my application and if so, what terms. I confirm that:

all answers in this application are true and correct and complete.
I have disclosed everything I know that may be relevant to this insurance.

I understand that if I have not disclosed all relevant information that I know, MAS may decline a claim I make under this policy, cancel the policy or treat the insurance as being invalid from the beginning.

Medical Insurance Society Limited has a Financial Strength Rating of A from approved rating agency S&P Global Ratings Australia Pty Ltd and this reflects our ability to pay claims.

Privacy Act 2020

I understand that:

the personal information MAS collects from me will be used to underwrite and administer my insurance.
I am entitled to access and correct the personal information MAS holds out about me, in accordance with the provisions of the Privacy Act 2020.

I authorise MAS to give or obtain personal information about me (relevant to my insurance) to or from others including but not limited to the Insurance Claims Register Limited.

Please tick this box to confirm you've read and understood the declaration above

By completing this form you authorise MAS to collect and use your personal information to contact you about MAS products and services. By providing your email address, you consent to receive emails from us from time to time about our products and services. Any emails we send will contain an option for you to unsubscribe so you can opt-out at any time.

Medical Insurance Society Limited has a Financial Strength Rating of A from approved rating agency S&P Global Ratings Australia Pty Ltd and this reflects our ability to pay claims.