Deceased Estates

We understand that dealing with practical matters after the passing of a loved one can be overwhelming. At MAS, we’re here to support you through this time. If you need to notify us about the passing of a loved one, we've laid out the steps below.

How we can help

1

When you're ready, let us know

Please fill out the short form below with a few details about the Member who has passed. You don’t need to have everything, just what you can provide for now.

2

We'll get in touch

Once we receive your information, one of our team will reach out within 1 to 2 business days, and we’ll guide you through the process.

3

We’ll take care of the next steps

Whether it’s finalising accounts, releasing funds, or continuing to manage any policies or investments, we’ll make sure everything is handled smoothly and with care.

For any urgent or general enquiries feel free to email us directly at estates@mas.co.nz or call 04 912 4796.

Details of the deceased

Miss
Ms
Mr
Master
Mrs
Doctor

First name

Surname

Date of birth

Date of passing

Member Number

If known

Your name

Your relationship to the deceased

Email address

So we can contact you

Phone number

So we can contact you

Contact preference

Email
Phone

Death certificate (If available)

Once we receive your submission, we will contact you to advise if any additional documentation is required. This may include; a certified will, a certified copy of probate or letters of administration, the executor's proof of identification and address.

Maximum 5 files (JPG, PNG or PDF); up to 20 MB per file.

By submitting this form, you consent to the collection, storage, use, and sharing of the information you have provided in accordance with the MAS Privacy Statement. Our Privacy Statement can be found by visiting www.mas.co.nz/privacy-statement/

Deceased estates

How we can help

1

When you're ready, let us know

2

We'll get in touch

3

We’ll take care of the next steps