At MAS, we're always looking for ways to make our business more sustainable and to reduce our environmental impact. That's why we're changing the way we send important policy documents to our Members, including annual policy renewal notices. 

Previously, we have posted policy documents to our Members but we are now sending these documents by email. 

Not only will this change ensure the mail always gets through – even in extraordinary circumstances like the COVID-19 lockdown – it will help us reduce the amount of paper we use, and we also expect it to be a more efficient system for our Members. 

Members have told us about returning from extended holidays to find important policy information sitting unread in their letterboxes. By switching to an email-based system, Members will receive important information about their policies, and can act on this information wherever they are and whenever suits them.

We have been contacting Members over recent months notifying them of this change and inviting them to either confirm the email address they would like us to use, or to register a new email address with us.

If you have not yet confirmed these details with us, please email documents@mas.co.nz with your Member name and your Member number.

Alternatively, you can login to the Member area, choose the "My details" option and update your "Primary Email". 


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